Eddie Freeman
Solutions Engineer · Developer Platforms · AI-Native
15+ years shipping production systems, and a working practice at the seam between technical capability and business need — carrying design intent into implementation, building platform capability other teams ship on, and negotiating the vendor relationships that unblock a roadmap.
What I'm good at
Now
Simply Build / Your Curlfriend — Co-Owner & Platform Engineer
Portland, OR · Aug 2025 – PresentI own the technical-partner side of a business I co-own — EAP agreements and working relationships with platform vendors — and architected the agentic operations platform that runs it end to end.
- Architected and operate an agentic operations platform running the business end to end — apps, automations, a CRM, and a collection of 17 primary agents across finance, payroll, intake, retail, content, and hiring, coordinated through an event-driven registry.
- Built the platform's decision-support layer — damped-trend revenue projections, KPI management, and staff career mapping — designed around cognitive accessibility for an operator who doesn't think in spreadsheets. The numbers went from avoided to acted on.
- Built a payroll audit agent encoding Oregon hourly labor rules with private staff confirmation loops — cut payroll effort from ~1 hour to 10–30 minutes weekly, catching a real compliance discrepancy roughly every two weeks before each run finalizes.
- Migrated booking and POS from Square to Mangomint with no material disruption to live operations, establishing the data feed the BI and agent layers run on — and own the vendor relationship it opened: EAP agreements and early access to new technology, webhooks I can name publicly plus further features under NDA, earned in regular conversations with Mangomint’s leadership about gaps in their platform.
Selected experience
Frontdoor (Streem) — Senior Software Engineer
Portland, OR · Feb 2023 – Jul 2026Founded the React Native initiative and architected 2 cross-platform video-conference SDKs adopted across 2 business units, powering live expert video calls in apps with 1M+ downloads and near-5-star ratings.
- Led the Twilio → Amazon Chime video migration ahead of vendor sunset, enabled by an adapter pattern designed into the SDK up front; wrapped native SDKs in an Expo module with Kotlin and Swift platform implementations.
- Prototyped design-conformance automation pulling Figma design tokens to verify implementation matched design, catching color and spacing mismatches during build rather than in late review; presented to executive leadership including the incoming CTO and earned a seat on the AI Champions team.
- Diagnosed delivery flow — not pipeline speed — as the constraint on the contractor portal, where finished work sat undeployed in lost branches; drove adoption of trunk-based development with preview environments and expanded test coverage.
- Established operational-excellence practice: container-as-a-service deployment enablement unused for years prior, runbooks replacing tribal knowledge and meeting-based handoffs, app-to-SDK observability traceability, and maintainability patterns for LLM, React Native, and web operations.
Eight Sleep — Software Engineer
Portland, OR · Jan 2021 – May 2022Led a React Native team of 3–5 on the smart-bed companion app handling sensitive health data — release confidence ~20% → ~80%, 99.2% median app stability.
- Replaced ill-fitting crash and analytics tooling with Embrace for first-class React Native support; standardized logging practice and built automated data-injection pipelines into Kustomer for customer support.
- Defined an impact-vs-severity triage framework pairing performance and customer-inbound signals with a product-owner on-call cycle — shifting incident response from reactive firefighting to prioritized, data-backed decisions. Improved team burn-down ~22%.
Wandering Hearth Studio — Founder & Principal Consultant
Portland, OR · 2015 – PresentConsulting on developer experience, sustainable process, and cross-platform architecture — concurrent with employment. Led 5 interns with minimal mobile experience to a full-stack React Native MVP — serverless backend, user creation, appointment booking — inside a 5-week accelerator.
Earlier career
- 2022 – 2023
- Inkitt — Senior Frontend Engineer. Resolved an architectural flaw destabilizing CodePush OTA releases; built a proposal system that made technical direction visible across time zones.
- 2019
- Infinite Red (uShip) — Freelance Software Engineer. ~24% code-smell reduction, ~15% fewer remote-handling error reports, 2 major features with a core team of 3.
- 2018 – 2019
- Apex Systems (Nike) — Lead Software Engineer. Grew a secure internal React/React Native product catalog from a two-week MVP into a shared-code platform other Nike teams sought to join, with a data model adopted as the org’s single source of truth.
- 2016 – 2017
- Ticketfly / Eventbrite — Mobile Engineer (iOS) · Editor-in-Chief. Two consumer apps at 500k–1M+ MAU; cut event-search lookups from seconds to milliseconds; used traffic data to unstick a stalled decision, then led 12 engineers to a Kotlin MVP in a 3-day hackathon.
- 2012 – 2014
- Crittercism / Apteligent — Senior Developer Success Engineer. Employee #8 through 12x growth to 100+, supporting ~10,000 developers; built Unity and Appcelerator plugins; a knowledge repository that cut repetitive inquiries ~65%.
- Earlier
- Technology Evangelist, ngmoco/DeNA (mobile gaming & social platform) · Software Engineer, Noblis (healthcare & government).
Speaking & community
Interviewed ~100 engineers for G2i, a vetted developer talent network, and served on the hiring committee that staffed Frontdoor’s AHS mobile team.
Also a commissioned private engagement for business owners on AI workflows (2025), and internal Frontdoor sessions on AI engineering, agentic and multi-agent systems, debugging practice, and documentation standards. I write at thebetween.space, on technology, culture, and the space between.
Skills
Education
- 2004 – 2009
- California Polytechnic State University, San Luis Obispo — Computer Engineering coursework — embedded systems, circuit design, software systems, and early AI reasoning; further coursework in Philosophy and Psychology.
- Continued
- Berkeley City College — Creative Writing and electives.